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A new NDCS service aims to provide free specialist advice to professionals on the factors that should be taken into account in any social care assessment of any child with a hearing loss or on how support should be provided. For example:

The support is available to all staff who support deaf children, including Teachers of the Deaf and Heads of Services.

The service can be accessed by calling 0121 234 9825 or emailing This email address is being protected from spambots. You need JavaScript enabled to view it..

Please note that this service is aimed at professionals in areas where there is not already a specialist social worker/social work team for deaf children. Whilst NDCS can provide advice, this service should not be seen as a substitute for a specialist assessment from a specialist social worker for deaf children, where needed.

More information can be found at www.ndcs.org.uk/socialcareadvice.

This new social care advisory service is offered in addition to NDCS existing Freephone Helpline will also continue to provide information and support to colleagues with any other queries not about social care.